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Ordering

To place an order, simply add your chosen pieces to the cart and checkout via Paypal.   There is no requirement for you to have a Paypal account to use this method. If you require an alternative method of payment, please just contact us via email, rachel@exceptionaldesigns.co.uk.

All bridal accessories are made to order and standard designs (non-bespoke) are normally dispatched within 4-6 weeks of purchase.  The lead time for bespoke bridal accessories can vary and acceptance of a commission will depend on Rachel’s work schedule. Generally speaking, bespoke pieces will have a lead time of 6-8 weeks but at busier times, this may increase.  You will be given an approximate lead time once an order has been placed or you can email to check availability before ordering.

For rush orders please contact Rachel by email in the first instance, rachel@exceptionaldesigns.co.uk.  Rachel will let you know if your request is possible but please note that rush orders may attract an additional fee at busy times, so always try to order in plenty of time.

All bridal accessories are beautifully presented in boxes and packaged lovingly to ensure they reach their destination in one piece.