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Delivery

All items are made to order with a lead time of between 4-6 weeks before dispatch.

Once items are ready, UK orders are dispatched by Royal Mail Special Delivery, which is a next working day service. This service has to be used as it is the only Royal Mail service that insures jewellery being sent via Royal Mail.  All orders require a signature on receipt, so please bear that in mind when giving an address for delivery. Postage prices are below:

UK up to £200 (Special Delivery):       £7.95
UK over £200 (Special Delivery):        FREE
International orders will be shipped by International Royal Mail Tracked and Signed and usually take around 3-4 days to reach the country of destination within Europe and 5-7 day for the Rest of the World.  However, please note that parcels can take another 1-2 weeks to get through customs for non European Union customers, so please bear this in mind when placing an order.  At present, shipping costs will generally be around £9 for Europe and £11 for the Rest of the World. Please contact us via email, rachel@exceptionaldesigns.co.uk, to request exact shipping costs prior to ordering.